Merchant support
Flexible Delivery Date support
Last updated 21 September 2026
Get direct help with setup, availability, delivery pricing, product exclusions, checkout rules, or a privacy request.
Contact WebSlice
Email info@webslice.co.uk.
Please include your shop's myshopify.com domain and a concise description of what you expected and what happened.
Please do not send passwords, access tokens, payment details, or customer personal data.
Messages are answered as soon as reasonably possible. No fixed response-time service level is promised on this page.
What support covers
- cart-page and cart-drawer placement;
- preparation time, cutoffs, weekdays, booking windows, and blocked dates;
- exact and flexible delivery choices;
- shipping providers, product groups, prices, and free-delivery thresholds;
- product exclusions, checkout protection, and publication status; and
- subscription, privacy, uninstall, and deletion questions.
Privacy and deletion requests
Email info@webslice.co.uk from an address connected with the shop where possible. Include the shop's myshopify.com domain and describe the right or deletion request. Do not include customer records in the message.
Policies and business details
Support is provided by Vitalijs Ivanovs, trading as WebSlice.